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EXPERT ADVICE

The Role of CRM in Logistics Companies’ IT Strategies, Part 3

The Role of CRM in Logistics Companies' IT Strategies, Part 2 ...

EXPERT ADVICE

The Role of CRM in Logistics Companies’ IT Strategies, Part 2

The Role of CRM in Logistics Companies' IT Strategies, Part 1 ...

EXPERT ADVICE

The Role of CRM in Logistics Companies’ IT Strategies, Part 1

The logistics industry faces several challenges with the tremendous growth observed in the last two decades. Global manufacturers in industries such as automotive, IT and consumer goods have outsourced supply chain activities such as distribution and warehousing to third parties. The industry has begun to offer additional value-added services around processing of products. In addition to transportation and storage of goods, logistics service providers (LSPs) may also assemble goods or package accessories. They are also doing consulting work to address complex global supply chain problems...

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